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Olivia Cleave

Client Services Manager

Qualification
Bachelor Psychology (with Sociology)

Experience:
Take a fast mover, inquisitiveness for seeing what makes people tick backed by a psychology degree, 5 years in the industry and an allergy to routine. “In my job no day is the same and I love working in a client driven job.”

Why Frog?
 “It’s simple. While contracting at ASB, my manager said if you’re thinking recruitment you have to speak to Frog Recruitment.

A ‘second opinion’ from a recruiter within NZ Post she said ‘talk to Frog as they are an outfit that does what they say they’ll do – and I couldn’t agree more.”

Permanent Recruitment

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PERMANENT PLACEMENT PHILOSOPHY AND EXPERTISE

It is our ultimate aim to deliver you exceptional candidates every time. We are committed to delivering a personalised, authentic service where communication is at the heart of the process with all parties and this is where we believe actions speak louder than words.

At the end of the day – it’s all about finding the right people and then presenting our client's Employer Brand brilliantly well. Because of this we actively request to be fully inducted into our clients businesses as often as possible. This enables us to truly bring our client's Employer Brand to life with confidence as we ‘turn people on to opportunities’ – it is a dynamic process.

The proof is in the pudding. Since inception, our ‘sticky rate’ is 98.3%... which means the % of people still in their roles after 12 months -  measured on a 12 month rolling cycle.

"For us, Frog have clearly differentiated themselves from most other recruitment agencies in the market and we can see them being a valuable business partner as they come to know our business, develop relationships with key managers and find many ways to add value.“
Jane Davis, Talent Manager, The Warehouse Ltd 2006

PERMANENT RECRUITMENT PRACTICES

In order to elaborate on Frog Recruitment’s areas of specialty we believe we should overview our operating model to explain how we work. Simply put - we have two separate consulting teams to better meet the needs to our two key customer groups:  a single point of contact Client Services team and CareerAgent team.

Client Services: taking time to understand you, your business goals, getting the brief right, acting as custodians of your client brand…and giving you the benefit of our extensive recruitment industry knowledge.

CareerAgents: dedicated specialist candidate team who have led the way in the recruitment industry by setting new industry standards for candidates.

WHY A DEDICATED CANDIDATE TEAM?

  • Our team of specialist dedicated CareerAgents are our key point of difference and our secret weapon in helping our clients ‘win the war for talent’.
  • Our methods are at the forefront in the industry and have allowed us to create a unique position within the recruitment industry.
  • An authentic candidate service ethos has given Frog and our client’s valuable insights into the world of employee intelligence.
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 Please click here to contact Olivia Cleave, Client Services Manager, if
 you would like to learn more about our Permanent Recruitment
 Services for employers.
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