References have always been the final and deciding factor in the recruitment process and will have a big impact on whether a candidate does or doesn’t get a job. It allows the potential new employer an opportunity to confirm that the candidate being considered has the correct skillset for the position, is a suitable culture fit for the firm and identifies any ‘red flags’ before making an offer.
There is definitely an advantage to getting references before making a decision on a candidate. In most instances, it will strengthen the application of a candidate. Candidates generally give names and contact details of referees that they believe will say positive things about them. And most do, however, an experienced reference taker listens to more than just the words that are spoken. The referee’s tone of voice, or the way they answer questions, can prompt more questions enabling a deeper probe into the candidate’s suitability for the role. And the most telling question of all can be asked, “would you rehire this person?”
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