Jayden has recently started with us at people2people and is a driven and eager Legal Support Consultant on the temp desk. He has transitioned out of the automotive industry after a successful career and into the Recruitment sector to put a greater focus on people. After building a solid foundation of customer service in his previous job, Jayden is striving to build strong lines of communication with all of his clients and an extensive network across the legal support industry.
What Are Enterprise Skills and Why Do You Need Them
Working in the recruitment industry, I am constantly meeting people in the job market looking to find their next “dream job”. It is evident in the very early stages of an interview which candidates will excel and stand out amongst the large pool of job seekers. The differentiating factor is their ability to effectively convey their drive and enterprise skills. Hiring managers across the country are focusing on targeting the top talent and are willing to pay a premium to get that calibre of individual. From my experience in the legal support market, there can be as much as a $2-5K difference in annual salary for those select few who can communicate the benefits they can bring to a role.What are the key Enterprise skills?Key traits of successful candidates are the transferable enterprise skills which can be adapted to your new work environment. These are also known as “soft skills” and are desirable qualities for employment. They include:CreativityDigital literacyCritical thinkingProblem-solvingFinancial awarenessBuilding effective relationshipsOver the last few years, there have been more and more job advertisements listing these desired skills in their descriptions. You need to understand the importance of effectively demonstrating how you display these skills and convey this in an interview.One of the key skills that have emerged recently is digital literacy. With the rise of technology in the workplace and the shift to having a large part of commercial activity online, digital literacy is becoming a highly sort after attribute. The transferable nature of this skill lends itself to increasing your value as you can bring your understanding of how processes work and adapt to different systems in your new position.Creativity is an important aspect of a well-rounded skill set. Being creative and able to think or plan in a different way to your competition is incredibly valuable to the future business and brand of your company.Businesses are commercial entities and at the end of the day, they are looking to attract staff that will boost their efficiency and profitability. Having a solid understanding of the financial structures and processes involved in the operation of a business is a key skill that you can leverage when speaking with hiring managers. How to demonstrate your skillsThe first point of contact you will have with any potential employer is your CV and cover letter. In addition to showing your previous experience and “hard” skills you have acquired over your career, you want to highlight your soft skills which have been developed over time. Expand upon any key achievements or new processes you established in previous positions and how that benefited the workplace.The interview is your opportunity to personally sell yourself and prove why you are the best fit out of the pool of candidates they are meeting with. You want to base your skill and experience on facts and situations that you can prove with examples from the past. Interviewers often directly ask for your assessment of your skills and strengths. Take this opportunity to speak about specific times when you have used your creativity, digital literacy, financial awareness or other enterprise skills.There is a growing demand for top talent as companies target candidates who can bring a diverse skill set to the role. Being able to communicate your enterprise skills is critical in today’s job market. Key attributes will put you ahead of your competition and will greatly benefit your job search and future career.March 23, 2020
What You Need to Know When Choosing to Be a ‘Temp’
Managing a busy temp desk in the Legal Support area, I see more and more people choosing temporary and contract roles for their ongoing employment. People often choose to temp as they are:in a city for a limited time – eg, working holidaymakersseeking income to support them whilst they are studyinglooking for flexibility in their life – perhaps allowing for regular travel or taking extra time off with the family in school holidayswanting insights into industries and organisations before securing a permanent roleIf this sounds like you, here are a few pointers for securing ongoing temp and contract work through a recruitment agency.Your EmployerWhen temping through a recruitment agency, the agency is your employer, even though on a day to day basis you’ll be supervised by someone within the client organisation. When registering with an agency you will go through the interview process. You must treat this as any other professional interview. This will give you the best chance of making a good first impression, allowing the consultant to confidently put you forward for roles with their clients. Your agency will pay your wages so it’s important to complete all relevant documentation and ensure your timesheets are approved by your supervisor and submitted on time.CommunicationWhen communicating, be it over the phone or via email, always maintain a professional standard. It is vital when dealing with your recruitment consultant to be honest and transparent. This extends to explaining your current situation, what you’re looking for and your employment history. We act as your representative in the market, so we need accurate information to best sell you into a role. I have seen candidates being pulled out of roles or be blacklisted for lying, either on their CV or to their agency. The truth inevitably comes out.Open lines of communication are imperative when working in the temporary world. Roles move fast and are often filled within a very short timeframe. When you receive a message or an email, it is best practice to return the call as soon as possible to give yourself the greatest chance of securing the position.CommitmentIf you are briefed on a position and commit to the role, then it is expected that you will follow through on your promise. Therefore, it is important to consider your options and situation before accepting a position or interview. It is okay to reschedule an interview, but you must provide ample warning as the consultant or client has set aside time out of their day to meet with you. When in a temporary role, treat the position with respect as time, effort and money have gone into placing you there. You have been brought in to assist with various tasks, so it is important to perform to the best of your ability and not just consider it a “throwaway” role.Most clients understand that some people in temp roles are seeking permanent positions and may need to attend interviews at other organisations. If you have an interview for another role, aim to make it during your lunch break or before or after work so you can complete your required hours for the temp role.FeedbackReceiving positive feedback from the client you’re working for will greatly help you in securing ongoing work as a representative of the agency.When I receive negative feedback from clients around the performance of temps, it is due to a few factors. Taking excessive breaks is a red flag for employers as it shows a lack of commitment to the position and respect for the client who is paying you to be there. Also, avoid the use of your mobile as much as possible - this has on occasion led to the early dismissal of the temp.OpportunityWorking as a temp is a great option for experiencing what a variety of companies and industries have to offer. You can meet new people and have exposure to experiences that you may not get in a permanent role.It is important to keep these things in mind when conducting yourself in the market. Temping can be a rewarding experience, and remember, your recruitment consultant is always here to help.September 10, 2019