Dispatch Officer

• Based in Beenleigh – Hybrid work week
• Growing NFP that provides critical services to the community
• $80 – 90k plus super + salary sacrifice

 
 
The organization
 
People2people are extremely excited to be exclusively partnered with a community driven NFP that provides socially inclusive, safe and reliable transport and services to community members that are socially isolated or have disabilities. This service enables people to not only live independently but also participate in the broader community activities and services!
 
The opportunity
 
With a focus on maximising the efficiency and utilisation of both vehicles and drivers, you will manage scheduled services and on-demand pickups. Reporting to an experienced Operations Manager, you’ll be responsible for dispatching drivers and appropriate vehicles—including subcontractors—to meet service demands. You’ll also manage real-time changes, resolve delays, communicate updates to customers, and function as the first point of contact for any incidents, hazards, or near-miss events, assisting with the completion of relevant reports.
 
Selection criteria
 

• Proven experience within a fast paced / high volume Dispatch / Scheduling role
• Understanding of Brisbane suburbs and surrounding areas
• Highly developed communication and interpersonal skills
• Experience in operating transport dispatch programs advantageous
• Computer literate – MS Office Suite
• Proven problem solving, conflict resolution and time management experience
• Customer focused approach

 
Benefits
 

• Growing NFP – where you know your contribution impacts the community
• Supportive leadership team
• Strong, supportive and collaborative team environment
• Salary packaging + additional benefits
• Scope for long-term development

 
Love the buzz of a fast-paced, ever-changing role where every move you make has real impact? If you're passionate about helping others and want to be part of a team that supports the community when it matters most—don’t wait - apply now and make a difference every day! Should you have any further questions, please reach out to the people2people team on (07) 3118 0125 for a confidential discussion.


Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.