The technology

All of this was enabled by a technology platform and automation tools that increased the speed of the project. This included:

• SEEK Integrated Talent Search (SEEK ITS) for sourcing candidates nationwide
• Automated registration and on-line referencing
• Video and telephone interviewing
• SMS one-to-many broadcasting, automated communications updates
• Microsoft Teams channel for internal communications and daily work-in-progress forums 
• An online timesheet portal and induction system
• LiveChat for payroll and assignment queries

And the human touch was not lost. Technology is one thing with virtual workforce building, but the experts in the process are a critical element too. Here, a personalized approach was activated with those working in NCCS and two-way communication was encouraged.