Full Job Details
Account Manager
Are you a relationship-focused Account Manager looking to build a long-term career in the health, nutraceutical or pharmaceutical sector?
This is an opportunity to join a well-established Australian manufacturer with a strong reputation for quality, innovation and customer service. Working with a diverse portfolio of local and international clients, you'll play a key role in managing customer relationships, growing existing accounts and supporting the development of customised health and wellness products.
With consistent business growth, clear career progression pathways and a collaborative team culture, this role offers the chance to develop both your commercial and technical expertise within a highly regarded organisation.
The Opportunity
You will manage a portfolio of existing accounts across the nutraceutical, complementary medicine and health products space.
This is not a cold-calling business development role. Instead, you'll focus on strengthening customer relationships, identifying growth opportunities within existing accounts and partnering closely with internal teams to deliver successful outcomes for clients.
You'll work across the full customer lifecycle, becoming a trusted advisor and key point of contact while supporting the delivery of innovative health and wellness products to market.
Key Responsibilities
- Manage and grow a portfolio of established customer accounts
- Build strong relationships with key stakeholders across client organisations
- Identify opportunities to expand product ranges and increase account revenue
- Understand customer requirements and develop tailored solutions
- Coordinate closely with production, R&D, quality, regulatory and supply chain teams
- Monitor account performance and provide accurate sales forecasting
- Conduct regular client meetings across the Sydney market
- Deliver exceptional customer service throughout the onboarding and product development process
- Maintain a strong understanding of industry trends, regulations and market activity
About You
We're looking for a commercially minded relationship builder who combines strong communication skills with genuine curiosity and the drive to learn. You may come from: Nutraceuticals|||Pharmaceuticals|||Complementary medicines|||Healthcare|||FMCG|||Ingredient or contract manufacturing environments. Ideally, you'll bring: Experience in account management, sales or customer-facing commercial roles from nutraceuticals, pharmaceuticals, nutrition or health sciences. Strong stakeholder management and relationship-building skills. Excellent verbal and written communication skills. A proactive, enthusiastic and team-oriented approach. The ability to understand technical information and translate it into customer value. Relevant tertiary qualifications, preferably in science, nutrition, health, pharmacy or a related discipline. A valid driver's licence.
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