Customer Care Coordinator - Mandarin Speaking

Customer Care Coordinator (Mandarin Speaking)

Temporary to Permanent Opportunity (6-month initial engagement)

Western Sydney Location

$33 - $35 PH + Super

About

Our client is a leading supplier of quality building materials in Western Sydney, with a strong presence across Sydney and Melbourne. They offer an extensive range of products, including plasterboard, cladding, tools, and accessories, from trusted industry brands.

Serving builders, architects, and DIY customers alike, they provide fast delivery, convenient in-store pickup, and expert support. With a reputation as a reliable one-stop shop, they cater to residential, commercial, and industrial building needs across Greater Sydney.

Role

As a Customer Care Coordinator, you will be the first point of contact for all customer interactions, both inbound and outbound. You’ll be responsible for maintaining a high level of accuracy and attention to detail, particularly when processing orders through internal systems.

In addition, you will build and maintain strong relationships with suppliers and stakeholders to ensure smooth and efficient operations. Your role will also involve booking deliveries, checking stock levels, and supporting a range of end-to-end administrative tasks, all as part of a collaborative, customer-focused team.

Criteria

• Mandarin speaking


• Good attention to detail


• Strong communication skills


• Drive and initiative


• Team player


• Familiar with using Harmoniq is desired, and/or relevant industry experience

What’s in it for you?

• Permanent opportunity


• Long-term growth


• Extensive 2-week training program to build your skills


• Opportunity to work for an established brand

How to Apply

If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application.