Full Job Details
Customer Service Consultant
Perth | Full-time | Hybrid working
Flexible working with a mix of office and home
Attractive salary package with bonus potential
Bring your customer service skills - industry training provided
About the company
Our client is an established national organisation seeking a Customer Service Consultant to join their Perth team. This is an opportunity to build on your customer service experience and develop your knowledge in a professional services environment.
About the role
You will assist customers over the phone and by email, answering questions, following up on requests and keeping records up to date.
Your responsibilities will include
- Handling customer enquiries and providing clear, helpful information
- Following up with customers and keeping them informed
- Processing requests and completing related administration
- Maintaining accurate customer records
- Working with colleagues to resolve enquiries
About you
At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.
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