Full Job Details
People2people is currently looking for a Customer Service Representative to join a global medical company for a 6 month temporary role based in St Leonards with WFH opportunuty. The role is Monday - Friday full-time hours.
About the Company
The organisation is a leader in the worldwide orthopaedic market and is one of the world’s largest medical device companies. They deliver results through a wide range of capabilities, including joint replacements, trauma, and powered surgical instruments.
About the role
This role is essential in delivering exceptional customer service to healthcare professionals. You will be responsible for managing inquiries, providing product information, and ensuring customer satisfaction. Your contributions will directly support the organisation's commitment to improving patient outcomes.
Key responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide detailed product information and support to healthcare professionals
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to resolve customer issues
- Assist in the training of new team members
Skills & experience
- Proven experience in a customer service role, preferably within the healthcare or medical device sector
- Strong capability in managing customer relationships and resolving issues effectively
- Demonstrated ability to communicate clearly and concisely with diverse stakeholders
What’s in it for you
Gain exposure to a leading medical technology company and its innovative products. Develop your skills in a supportive environment with opportunities for growth. Contribute to meaningful outcomes that directly impact patient care.
For further information please contact Lauren Murray, Senior Consultant, Temporary Specialist Recruitment, 02 8270 9795. Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves. Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
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