Customer Service Representative

Macquarie Park I $60,000.00 - $60,000.00 Annual I Contractor

Customer Service Representative

Based within the national head office in Macquarie Park, this well-known and established brand is seeking a customer service representative on a 12 month fixed term contract basis starting asap! This role is all about animals, so you must be a lover of pets and comfortable to work in a pet friendly office

This organisation is looking for a committed and driven customer service professional to join their growing team! Whether you have experience within Hospitality, Retail or Call-Centre customer service we encourage you to apply if you are wanting to join a growing national brand where you can develop your Customer Service career!

The Role

Provide exemplary customer service over messenger, social media phone, email and live chat! Your channels will change to provide you with variation during your day.
Use the system to work through cases lodged by customers via the website.
Troubleshoot issues the customer has with processing orders.
Data entry into the system for orders and customer details.

Skill & Experience

Previous experience within a customer service and/or client serving position
Commitment and passion for customer service
High levels of attention to detail and accuracy - Strong data entry experience
Ability to learn new systems quickly
A lover of animals!

This role will pay $60,000 + super. This role is Monday - Friday 9am - 5pm. As this is a 12 month fixed term contract, we cannot consider working holiday visas.

If this sounds like the right role for you to develop your existing customer service skills, or if you’re wanting to work close to home in Macquarie Park, please apply now! Aiden Boast at people2people will be in touch.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.