Customer Service Representative
Customer Service Representative
Looking for a rewarding customer service role with a global healthcare organisation? We have 3 permanent opportunities available in a supportive, collaborative team:
• 2 Full-time
• 1 Part-time (flexible days)
Why you’ll love this role:
• Hybrid work – mix of office and flexible days
• Competitive salary: $65,000–$80,000 + super
• Be part of a team that makes a real impact in healthcare
• Opportunities for growth and ongoing development
About the Role
As a Customer Service team member, you will be the first point of contact for customers, helping them with enquiries, product information, and solutions to their challenges. You’ll work closely with colleagues across different teams to resolve issues efficiently and ensure a smooth, positive customer experience.
This role is more than just answering calls or emails – you’ll build relationships, provide guidance, and contribute to continuous improvement of processes and service standards. You will also be responsible for maintaining accurate records, tracking enquiries, and ensuring follow-ups are completed.
Key Responsibilities
• Respond to customer enquiries promptly and professionally
• Provide solutions-focused support and follow through on requests
• Liaise with internal teams to resolve issues efficiently
• Maintain accurate records and ensure attention to detail
• Identify opportunities to improve processes and enhance the customer experience
About You
• Currently living in Western Australia
• Experience in customer service, administration, or a contact centre
• Excellent communication and interpersonal skills
• Highly organised and proactive
• Thrive in a fast-paced, dynamic environment
• Full working rights in Australia
What’s on Offer
• Permanent roles in a stable, growing global organisation
• Hybrid working arrangement
• Part-time role offers flexible days to suit your schedule
• Supportive and collaborative team culture
• Opportunities to develop your skills and advance your career
How to Apply
Please email your CV to hannahd@people2people.com.au or apply directly through the SEEK ad.
If you’re looking for a role where you can make a real impact and grow your career, we want to hear from you!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Location
Perth, Western Australia
Salary
Work Type
Full Time
Industry
Date published
2026-03-18
JO-0099011
