Field Development Consultant
Field Development Consultant
This is a rare opportunity to join a globally recognised education provider that delivers structured, self-directed learning programmes to students of all ages. With a network of franchise-operated centres throughout Aotearoa, the New Zealand support office is based in Auckland and works closely with centre owners to improve service quality and student outcomes. The team is small, collaborative, and values clear communication, empathy, and a continuous improvement mindset.
Te whiwhinga mahi | The Opportunity
You’ll be assigned a portfolio of approximately 10–15 education centres, working directly with franchise owners to improve centre performance, operational flow, and customer experience. This is not a teaching or curriculum role – instead, your impact comes through observation, coaching, and enabling sustainable change.
A typical week includes 3–4 centre visits, paired with planning, admin, and stakeholder liaison. The role is based out of the Auckland office and includes a mix of on-site, office-based, and remote work.
Ngā kawenga | What You’ll Be Doing
- Visiting centres to observe operations and consult on service quality
- Coaching franchisees to improve enrolments, retention, and workflow
- Advising on customer experience and adherence to operational standards
- Coordinating logistics for programme materials and centre support
- Maintaining centre notes, plans, and follow-up actions
- Contributing to new centre ramp-ups where needed
You bring a calm, relationship-led approach to influencing others, with the confidence to provide practical advice and guide performance. Your background could be in education, franchise support, field operations, customer success, or service quality — what matters most is your ability to connect, coach, and help others improve.
You’ll bring:
- Strong written and verbal communication skills
- Tertiary qualification (any field of study)
- Confidence coaching others without direct authority
- Excellent time management and personal organisation
- Proficiency with Word, Excel, and the ability to learn internal tools
- A full NZ driver’s licence and reliable vehicle for regular travel
- $70,000–$75,000 base salary
- Discretionary annual bonus (typically ~1 month’s salary)
- Reimbursement for work-related travel
- Indicative hybrid model (2 days in office, 3 days WFH once trained)
- Free onsite parking
- Supportive team culture and structured onboarding
Apply now with your CV (no cover letter required). If you’d like to learn more about the role before applying, feel free to get in touch.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Location
Auckland, Auckland
Salary
Work Type
Full Time
Industry
Date published
30-Oct-2025
