Spare Parts Administrator

Spare Parts Administrator

people2people is partnering with a leading manufacturing business that is seeking a motivated and experienced Spare Parts Administrator to join their team, coordinating the distribution of spare parts while delivering exceptional customer service to their clients.

Role

• Manage and coordinate the sourcing and distribution of spare parts to clients to support the efficiency of their businesses


• Serve as the main point of contact for spare parts and maintenance queries, managing calls, tickets and difficult customer situations professionally


• Enter and manage orders in Oracle, SAP and Salesforce, accurately identifying whether parts are stocked or sourced locally from Italy


• Provide customers with clear delivery updates and set expectations based on supply timelines


• Coordinate with the warehouse to confirm stock and dispatch, and forward technical issues to the field services team when required


• Track orders, order entry, updates, communication and maintain records

About you

• Experience in a similar role or a degree in a relevant field


• Previous experience working in a customer service role in the manufacturing or industrial industry


• Excellent customer service skills and experience in spare parts


• Strong communication and interpersonal abilities to work effectively with customers and internal teams


• Solid experience using inventory and CRM systems


• A collaborative team player with strong attention to detail and a commitment to providing exceptional service

How to Apply

Please click APPLY NOW with your application. Otherwise, for any questions please call Marissa Varudo on 02 8270 9735 or email marissa.varudo@people2people.com.au