Technical Support Specialist - Melbourne Based

Melbourne I $80,000.00 - $85,000.00 Annual I Full Time

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Technical Support Specialist - Melbourne Based

Melbourne Metro - Work from Anywhere - Company Vehicle Provided

People2People are recruiting for this exciting opportunity
We're seeking a dynamic Technical Support Specialist to join a rapidly growing organisation, recently acquired by a leading UK manufacturer.

This is a hands-on, mobile technical and sales support role where you'll be the face of the industry leading product portfolio. You'll work directly with end users and distributors in their own environments, providing personalized solutions and building lasting relationships that drive business growth.
The extensive product range includes premium Power Tools, Air Tools, Spray Equipment, Abrasives, and Car Care products, serving industries such as:

Automotive detailing and smash repair
Furniture making and joinery
Kitchen manufacturing
Marine industries
General industrial and OEM applications

What You'll Do

Drive Revenue Growth: Maximize sales opportunities by demonstrating genuine value to customers
Provide Technical Excellence: Offer front-line technical support and problem-solving across our complete product range
Train and Educate: Confidently demonstrate and teach end users and resellers how to get the most from our products
Build Relationships: Develop strategic partnerships with elite customers and identify new market opportunities
Market Intelligence: Provide real-time insights on market trends, competitor activities, and customer needs
Support Events: Assist with trade nights and exhibitions alongside our distribution partners

Your Background Essential:

Sales or customer service experience
Confidence in training and demonstrating products to others
Self motivated with excellent time management skills
Articulate, outgoing personality with natural persistence
Strong computer skills (MS Office, CRM systems)
Willingness to travel throughout Victoria with occasional trips to Tasmania and South Australia

Highly Advantageous:

Trade background combined with sales experience
Experience in paint, automotive, or coatings industries
Technical aptitude and problem solving mindset

What We Offer

Company Vehicle- allowing you to work from anywhere in Melbourne
Based anywhere in Melbourne metro (this is a field-based role)
Comprehensive training on products, presentation skills, and sales techniques
Opportunity to work with industry leading brands and cutting edge products
Career growth potential within an expanding international organisation
Collaborative environment working closely with Area Managers and the National Sales Manager

You're someone who gets excited about learning new things and experimenting with solutions. You have a genuine desire to solve problems and go the extra mile for customers. If you're prone to saying "That's not my job" this role isn't for you. However if you thrive on fast paced, relationship building, and making an impact on business success, we want to hear from you!

Apply now or contact Sergei on 0447 612 518 or Email to [email protected]

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.