Customer Care Consultant

Sydney I $38.00 - $38.00 Hourly I Full Time

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Customer Care Consultant

This well-established organisation in Mascot is looking for a customer care representative to join their team on 12 month assignment, with the potential to extend based on performance. This company has a lot of room for growth and development, which is a good opportunity if you are looking for the next step in your career.

Key Responsibilities:
• Resolve up to 100 in-bound calls in a professional and efficient manner
• Provide clear communication and assistance to customers to ensure all queries are resolved quickly
• Complete general office administration tasks
• Enter information of all in-bound calls into a system.

To be successful for this role
• Previous experience in the security sector
• Experience in a high-volume call centre
• Ability to work efficiently and well under pressure in a fast paced environment
• ASAP start

What’s in it for you.
• Supportive team environment
• Flexibility to work from home up to 3 days per week
• Possibility of development and growth internally

To be considered for this role you must be an Australian Citizen or a Permanent Resident. If this sounds like something you are interested in please APPLY NOW and Lauren from people2people will be in contact.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.