All of this was enabled by a technology platform and automation tools that increased the speed of the project. This included:
- SEEK Integrated Talent Search (SEEK ITS) for sourcing candidates nationwide
- Automated registration and on-line referencing
- Video and telephone interviewing
- SMS one-to-many broadcasting, automated communications updates
- Microsoft Teams channel for internal communications and daily work-in-progress forums
- An online timesheet portal and induction system
- LiveChat for payroll and assignment queries
And the human touch was not lost. Technology is one thing with virtual workforce building, but the experts in the process are a critical element too. Here, a personalized approach was activated with those working in NCCS and two-way communication was encouraged.
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