Client Services Coordinator

Adelaide I $41.52 - $41.52 Hourly I Contractor

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Client Services Coordinator

Client Service Coordinator – 12-Month Contract (Maternity Leave Cover)
Location: Adelaide
Salary: Attractive salary sacrifice up to $17,500 + Company car and petrol card

About the Organisation:
This passionate not-for-profit organisation is dedicated to providing high-quality in-home and community-based support services to people with disabilities, mental health needs, and the ageing community. The organisation’s mission is to promote independence and autonomy for those who use its services, delivering personalised, client-centred care that enhances overall well-being.
The team is committed to empowering clients and ensuring they receive the best possible care and support.

The Role:
An exciting opportunity has arisen for a Client Service Coordinator to join the team for a 12-month contract (maternity leave cover). This role offers a chance for someone with a background in case management, client care, and the health and disability sector to make a meaningful impact.

In this role, the successful candidate will:

Coordinate client care and support the development and implementation of personalised care plans.
Manage client case management, including addressing complex needs and ensuring the delivery of quality services.
Supervise, mentor, and coach staff to maintain a high standard of care.
Handle complaints, incident management, and reporting, ensuring compliance with relevant policies and procedures.
Work with clients to support goal setting and care planning activities, promoting their independence and empowering decision-making.

What the Organisation is Looking For:
Qualifications:

Tertiary qualifications in health or a related field (e.g., Human Services) are desirable.
Diploma in Disability or a related discipline is preferred.
Current First Aid Certificate.
NDIS Workers Screening Check and National Police Clearance.
Working With Children Check.
Current Driver’s License.

Experience:

Sound knowledge of the NDIS framework and Home Care Packages funding models.
Previous experience in case management and client care coordination, particularly in the disability or related fields.

Why Join the Organisation?

Attractive Salary Package: Salary sacrifice of up to $17,500.
Company Car & Petrol Card: Enjoy the convenience of a company car and petrol card.
Supportive Work Environment: Work for a not-for-profit organisation committed to making a real difference in the lives of clients.

If you are passionate about delivering exceptional client care and are looking for a rewarding role in a supportive organisation, the team would love to hear from you!

For Enquiries please call Holly Bradshaw at people2people Adelaide on 08 8317 4804

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.

At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.