Customer Support Representative

• Immediate start
• 6 - 8 Week temporary role
• Central Townsville location

About the company
people2people are a working with a dynamic and customer-focused tech organisation committed to providing excellent service and support to clients in the health industry. They are currently seeking a Customer Support Representative to join their Townsville team on a temporary basis for 6-8 weeks.

About the role
This temporary vacancy with an immediate start, will see the successful candidate responsible for onboarding new customers and support existing customers on the use of products, platforms and services.
Duties will include:

• Register and onboard new customers within designated timeframes.
• Handle customer email enquiries.
• Maintain accurate customer records, including account updates and closures.
• Data entry into CRM.
• Supporting project teams with customer onboarding and selection.

About you
We are seeking a dedicated and detail-oriented Customer Support Representative who can provide exceptional service delivery and supporting various administrative functions.

• Previous experience in customer service position.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using office software and tools.
• Ability to work collaboratively in a team environment.

If this role is of interest to you, and you are available please APPLY NOW! This role is being managed by Melanie Hammond (07) 3118 0125.


Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.